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Privacy Policy

1. Information We Collect

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India Woven Travel (“we”, “us”, “our”) collects and processes personal information that you voluntarily provide to us when using our website or communicating with us by any other means. This includes but is not limited to your name, email address, telephone number, and any other information you submit.

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Additionally, we automatically collect technical information such as your Internet Protocol (IP) address and may use software tools to gather session data, including page visit duration, page interaction, browsing patterns, and other website usage statistics.

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2. How We Collect Information

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We collect personal data directly from you when you:

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  • Submit forms on our website (e.g., enquiry forms, booking requests, newsletter sign-ups);

  • Communicate with us via email or other contact methods;

  • Use our services or interact with us otherwise.
     

3. Purpose of Collecting Your Personal Information
 

We collect and use your personal information to:
 

  • Respond to your inquiries and provide the services you request, including sending newsletters, trip itineraries, and holiday information;

  • Process bookings and manage your travel arrangements;

  • Improve our website and services by analysing aggregated website usage data;

  • Communicate important updates and information related to your booking or interests.
     

4. Data Storage, Use, and Disclosure

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Your personal information is securely stored and processed on servers managed by Wix.com, our website hosting and management platform, as well as on Google Drive, which we use to store certain client information necessary for managing bookings and communications.

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Both Wix.com and Google Drive implement industry-standard security measures, including encryption, access controls, and firewalls, to safeguard your data and prevent unauthorized access. We take reasonable steps to ensure that any third-party services we use, including Google Drive, comply with applicable data protection laws and maintain adequate security standards.

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We will not share your personal information with third parties except where necessary to provide your requested services (e.g., travel suppliers) or as required by law.

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5. Your Rights and Choices

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You have the right to:

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  • Access the personal data we hold about you;

  • Request correction or deletion of your personal data;

  • Withdraw your consent for us to process your personal data at any time.
     

To exercise any of these rights or to opt-out of marketing communications, please contact us at sian@indiawoventravel.com.

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6. Changes to This Privacy Policy

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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Material changes will be highlighted and communicated to you where feasible. We encourage you to review this policy regularly to stay informed about how we collect and use your information.

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